Work

Cite Media | 2011 to Present

Lead Front-end Developer, and Senior Back-end Developer.

Responsibilities:

  • Oversee the design and development stages of websites, and to assist with development on occasion.
  • Create APIs and CRM applications (managing over hundreds of websites).
  • Manage a large network of private ("members only") websites running on Joomla 3.
  • Setup and manage hosting servers, databases, and sub-version (using GIT) repositories.
  • Develop cross-device and cross-platform compatible e-mail templates.
  • Develop "Site Templates" for ThemeForest account.
  • Search Engine Optimization

Chinook Multimedia Inc. | 2009 to 2011

Technical Lead, and Lead Developer.

Responsibilities:

  • Design, develop, and maintain large-scale websites and databases.
  • Setup and manage hosting servers, databases, and sub-version (using SVN) repositories.
  • Overhaul Chinook Multimedia's website for "Web 2.0" and SEO.
  • CMS Customization.
  • Custom Application Development.
  • Search Engine Optimization.
  • Graphic Design.

Facts:

  • Introduce the practice of SEO to Chinook Multimedia.
  • SEO becomes a key selling point for Chinook Multimedia.
  • Chinook Multimedia's website position (in search engines) increases from Page 150 to Page 2 (in the SERPs).
  • Developed the new Edmonton Symphony Orchestra & Winspear Centre website, which received an award: First place winner in Top 10 Best Symphony Orchestra Websites in Canada.

Top Draw Inc. | August 2007 to 2009

Front-end Developer, and Back-end Developer.

Responsibilities:

  • Web hosting migration (of TopDraw's entire client base websites).
  • Perform the difficult task of maintaining the Company's Coming deteriorating website.
  • Overhaul the Sentinel Self-storage website, and setup a payment system that connects to their Web Services via SOAP.
  • Build a custom website application for college students to fill out exams, and for managers to grade exams and award certificates.

Other responsibilities:

  • CMS Development.
  • Web hosting setup.
  • Graphic design, and Flash design.
  • Customer service: client communications, and client meetings.
  • Project management, and general office administration.

Safewebhost.net |September 2003 to 2007

Website Designer & Developer.

Responsibilities:

  • Create, manage, and maintain websites.
  • Maintenance, logging maintenance changes, and specifics.
  • Troubleshooting problems via voice phone.
  • Estimate entire projects.
  • CMS Development.
  • Database Development/Normalization.
  • SEO (Search Engine Optimization).
  • Corporate, and Personal Application Software Development.

Convergys |September 2002 to 2003

Technical Support agent for Hewlett Packard All-In-One products.

Responsibilities:

  • Accept calls from customers (with HP AiO units).
  • Provide excellent customer service (by showing empathy).
  • Guide customers through Windows, and troubleshoot their issue(s).

Training:

  • Caring for Customers.
  • Professionalism.
  • Communication Styles.
  • The Art of Asking Questions.
  • Dealing With Different Customers.
  • Unparalleled Client Satisfaction.
  • Corporate Citizenship.

Facts:

  • Received nine Exceptional Customer Service awards.
  • Received three Power of One awards.